Terms and conditions
The terms that apply when you use our website and services.
Last updated: 8 November 2026
Using our services
By using this website you agree to these terms. You must provide accurate information and only upload documents you are entitled to submit.
Documents and payments
- Prices are shown before payment and are charged in Tanzanian Shillings unless stated otherwise.
- Downloads unlock only after our team confirms your payment.
- Submitting a false transaction ID, or attempting to obtain documents without payment, may lead to cancellation of the request.
Advocate services
Advocate services are performed by registered advocates. Processing times are estimates. The advocate may decline a request that is incomplete, unclear or unlawful, and will explain the reason through your tracking page.
Refunds
If a paid document cannot be delivered because of a problem on our side, contact us and we will correct it or refund the payment.
Accounts
Keep your password confidential. You are responsible for activity on your account.
Liability
We prepare documents from the information you provide. You are responsible for reviewing documents before submitting them to employers or authorities.
Contact
Questions about these terms can be sent through our Contact page.